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Payment, Shipping & Returns

Payment

Kiev

When delivered by courier, you can pay for the order:

  • cash on receipt: payment is accepted in local currency(UAH)
  • credit card online

When pick-up:

  • cash on receipt: payment is accepted in local currency(UAH)
  • credit card

Ukraine

At delivery across Ukraine you can pay for the order:

  • via COD(at the expense of the buyer)
  • credit card online

Payment is possible with the cards of international banking systems Visa, MasterCard. All payments are processed in the LiqPay settlement system.

Delivery

Kiev

Courier delivery in Kiev is free of charge and is carried out within 24 hours after order confirmation.

Ukraine

The delivery is carried out by Nova Posta service within 48 hours after order confirmation.

In periods of sales, holidays, terms of delivery may vary slightly.

Return

Return of goods within 14 calendar days from the receipt of the order.

Kiev

The return of goods in Kiev can be done by courier or in our shop.

Ukraine

Return of goods across Ukraine is possible through the services of Nova Posta.

Return of goods is possible if there is a document confirming the fact of purchase, and also under the conditions that the specified goods:

  • were not in use
  • have a presentation
  • have factory labels

Not refundable:

  • underwear
  • swimsuits
  • jewelry

If the conditions have not been met the goods will be sent to the buyer back.

Return of goods can be made at the expense of the buyer only.

If you want to return the goods, please let us know by e-mail to info@marque.space or call +380 93 592 6261.